More Than 440,000 Starbucks Mugs Recalled Nationwide

Updated: Mar. 21, 2024

A national agency says a dozen injuries have been reported so far after the popular products were sold at Target, Walmart and more.

Several people who received a specific type of Starbucks mug report that they might be defective and could cause unexpected burns or other severe injuries requiring medical attention.

The U.S.Consumer Protection Safety Commission (CPSC) posted a notice on March 21, 2024, that Nestlé USA, which acts as a distribution partner for licensed Starbucks products sold at retail, is urgently recalling “about 440,500” ceramic Starbucks-branded mugs with metallic coating due to reports that they are overheating or breaking.

The iridescent, metallic-coated mugs of different sizes are said to have been included in the 2023 Holiday Starbucks-branded Gift Set. It’s reported they were sold nationwide in-store and online at Target, Walmart, and through Nexcom military retail outlets and were available from November 2023 through January 2024, costing $10, $13, or $20 depending on the set.

According to the CPSC alert, the recalled mugs were sold in 11-ounce and 16-ounce sizes as part of the following gift sets: 

  • Starbucks Holiday Gift Set with 2 Mugs
  • Starbucks Classic Hot Cocoa and Mug
  • Starbucks Peppermint and Classic Hot Cocoas and Mug
  • Starbucks Holiday Blend Coffee and Mug

The urgent recall comes after 12 customers reported that the mugs overheated or broke after microwaving or filling with a hot beverage. The CPSC alert warns: “If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.” At press time it’s said 12 injuries have been reported, ranging from burns resulting in blisters to cut fingers with one of these incidents having “required medical attention.” Nestle USA states that the recall doesn’t involve any other Starbucks or Nestle USA products.

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Customers are urged to stop using the mug immediately and to return them to the place of purchase for a refund or contact Nestlé USA. They can also go to Nestle USA’s Contact Us page online and scroll down to the “Leave us a message” section, choose “Complaint,” and select “Recall” from the dropdown menu and attach a photo of the mug or the gift set identifier code, which is located underneath the cup. Proof of purchase or receipt is not required to process the refund.

Anyone with questions is directed to call Nestlé USA at 1-800-681-1676 from 9 a.m. to 6 p.m. Eastern, Monday through Friday. More information can also be found online at or