14 Therapist-Approved Tips for Finding a Therapist You Can Trust

Updated: Apr. 14, 2021

Looking for a therapist is a lot like dating. You have to meet a few different ones before you find your perfect match.

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When it’s time for an assist

There are many different reasons why someone might want to see a therapist: a break-up, job woes, better relationships, debilitating anxiety or depression. Scouring the Internet for a therapist is like swiping through a dating app looking for the perfect match; you’ve got to sift through a lot of not-so-great options first before you find the real deal. And the real deal needs to be someone you’re comfortable with, someone who’s experienced in treating your type of challenge as well as someone who is licensed and credentialed. Sound confusing? It doesn’t have to be. Here are ways to identify the right mental health professional for you. (And here are signs that therapy is working.)


Ask someone you know for a referral

Therapists are a dime a dozen, but finding a good therapist is a diamond in the rough. Referrals from people you trust may be one of the best ways to help you eliminate the duds and find your therapist-in-shining-armor. Feel free to ask your friends, family, or even your doctor because no one knows you better than they do. The American Psychological Association (APA) points to two websites that can help you find a psychologist (if that’s the type of expert you need): the Psychologist Locator on the APA website and the National Register of Health Service Psychologists. You can also try your state psychological association. You can also ask a nearby university for a referral, or check out your insurance provider’s website, says Beverly B. Palmer, PhD, professor emeritus of psychology at California State University, Dominguez Hills and author of Love Demystified: Strategies for a Successful Love Life. Try these tips for finding a doctor you can trust.

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Decide what type of therapy you want or need

It’s important to understand the differences between types of therapies, says Palmer. There are lots of different types out there: marriage and family specialist, social worker, licensed clinical psychologist, nurse practitioner, “clinical counselor” and more. “It’s gotten very complicated and all these people have different trainings,” says Palmer. You should also ask if the therapist (whatever the ilk) can treat your specific concerns, says the APA. And if they’ve treated people like you. This could mean age, gender, religious beliefs or cultural values, the Association adds. Here’s how to gently suggest therapy to someone in need.


Take a look at their credentials

Fortunately, many therapists have their own websites or LinkedIn profiles where you can skim through their biography and resume to verify their years of experience and make sure their certifications are from an accredited institution. “If there are letters after their last name that I’m not sure what they mean, I would Google them to find out what that is,” says Chloe Carmichael, PhD, a psychologist in New York City. “A lot of the time therapists just want to put a long string of letters after their name because it sounds impressive to people, but when we Google what those letters are they actually mean very little.” Therapists also need to be licensed, and that means in the state they practice in. If you are in a different state from the one the therapist is licensed in, you can only have a limited number of distance sessions, says Palmer. Other signs of a good healthcare professional besides certification include experience and easy accessibility.


Conduct a phone interview

Before you invest all your time and money in going to a therapist’s office, try a phone interview first. For some people, a phone call is a simple way to connect with a prospective therapist before that initial face-to-face interaction. “That phone conversation is important,” says therapist Sari Cooper, director of the Center for Love and Sex in New York City. “In my practice, we do phone intakes so we can get to know the person and see if we’re the right fit.” Phone calls help you gauge what the therapist is like because you can hear their voice, listen to their tone or speaking pace, and are able to ask introductory questions about their professional background or what they specialize in. It’s a great opportunity to determine if you could envision yourself talking to this person for 45 minutes each week. And check that the therapist uses evidence-based treatments, says the APA.


Schedule a meeting

You don’t necessarily need to say when you make the appointment that you’re “interviewing” the therapist, says Palmer. But, in a way, that is what you’re doing. Your primary mission here is to see if the therapist is the right “fit.” Therapy is designed to be a confidential space for you to talk freely without being judged, so you should feel at ease sitting across from them on the couch. “[Therapy] needs to be a place where people are going to be able to openly talk about everything that’s on their mind,” says Anthony Tasso, PhD, board-certified clinical psychologist in Whippany, New Jersey. “Therefore, it’s crucial that the therapist works to create a safe, secure environment to explore such feelings.” If you leave a therapy session feeling judged or ridiculed by your therapist, then it may be time to part ways and continue your search for a therapist that better fits your needs. If in-person sessions won’t work for you, these are the best therapy apps to consider trying.


Set goals in the first session

One clue you’ve found the right therapist is if they have treatment goals that align with yours. Goal setting is an important first step to ensure that you both are on the same page about issues you want to focus on. “I like to set goals that we both agree on to be very clear about the work that we are going to be doing,” says Angela Londoño-McConnell, PhD, psychologist and president of AK Counseling & Consulting, Inc., in Watkinsville, Georgia. Discussing your personal goals with a therapist helps you learn about their therapeutic approaches to your problems and whether you two are a fit. A few daily mantras couldn’t hurt either.


Take a quick look around their office

As you take your first step into their practice, take a moment to observe the therapist’s office environment. Are there stacks of paperwork strewn all over their desk? Are old office plants rotting away in a vase? If so, these could be clues that the therapist is disorganized or scatterbrained in their own professional life, which may make it hard for you to open up about your own career goals. You want a therapist who has their ducks in a row and can offer you sound, valuable advice. “I’ve been surprised by the quality of some therapists’ offices,” says Carmichael. “Every session should lead you to organization, preparedness, energy, and wellness; if the person’s physical environment doesn’t communicate those things, I would be cautious of that.”


Observe how they dress

First impressions mean everything on a first date, job interview, and even during a therapy session. You want a therapist who looks polished and well-groomed, not someone who looks like they threw on an outfit from their dirty laundry basket. “You have to ask yourself if is this someone I can picture myself having a relationship with week in and week out,” says Rachel Sussman, a licensed psychotherapist and founder of Sussman Counseling in New York City.


Watch their body language

The last thing you want is your therapist staring at the clock or zoning out in their chair while you’re sharing your deepest, most personal inner thoughts. It’s important to find a therapist who will actively engage with you similar to how an attentive friend would. Nods of the head, eye contact, writing notes, and asking relevant questions that dig deeper into the root of your problems are a few telltale signs that your therapist is listening to you. “If I were to see someone and they weren’t having eye contact with me, I would think this is weird,” says Sussman. Here are body language tips for getting what you want.


Don’t be afraid to ask them what they think

Therapists are constantly asking you about your thoughts on your life experiences, so don’t be afraid to turn the tables on them and ask them for their input. “If there’s any question in your mind about whether they’re listening to you, you need to find out right away,” says Carmichael. “[You could say something like,] ‘I see you nodding your head, can you tell me what you think about what I’m saying.'” You want a therapist who will chime in with excellent, thought-provoking advice when you need them to. Hopefully, the therapist will volunteer any critical information, like if he or she doesn’t feel competent to treat your specific issue, says Palmer. In which case, you can ask for a referral. Here’s a list of a few things doctors are afraid to say to your face.

Personal information

Figure out insurance issues beforehand

If you have insurance for therapy, find out right off the bat whether this therapist will accept it (and vice versa), says Palmer. You’ll also want to know how many sessions your insurance covers, how much each session will cost, charges for sessions you miss and even how many sessions (approximately) the therapist thinks you will need. There are other simple, but important questions to keep in mind, says the APA: where the therapist’s office is, what hours he or she keeps, if they’re available by phone (say in an emergency) and what kind of practice they have. Is it a private practice or part of a clinic or medical school?


Don’t feel pressured to pick the first therapist you meet

As with dating, when you’re choosing a therapist, keep your options open and meet a few different people before you make your final decision. Even better, consult with your parent, spouse, or friend to help you figure out who fits your wants and needs best. “I always caution prospective patients that when you’re having a consultation they should not feel pressured by the therapist to discuss certain topics before they are ready,” says Tasso. “I always feel it’s a bit of a warning sign when a therapist says, ‘Let’s hurry and have a follow up’ or ‘we must address this topic immediately.'”You want some alone time to reflect and make the best choice for you without the pressure of a therapist implicitly yelling, “Pick me! Pick me!”


Give yourself more than one therapy session to get comfortable

Change doesn’t miraculously happen overnight. Therapy takes time and work to get where you want to be emotionally and mentally. For therapy novices, the first session is always a bit nerve-racking, but don’t let those first time jitters scare you away before you give them a chance. “If there’s a lot going on it may be difficult to get the actual therapy work right at first,” says Londoño-McConnell. “We [may] need to stabilize a crisis, get resources for this person, or get a good clinical picture first.” Give your potential therapist at least three to five sessions before calling it quits and looking elsewhere.


Ask yourself if you’re the issue

As hard as it is to accept, you may be the one sabotaging your chances of having a productive therapy session, not your therapist. “I think it’s important for a patient to be able to say, ‘I’m starting to feel less comfortable being here,’ which allows the therapist and patient to determine if it’s the normal process of resistance or if the therapist is pushing the patient before he or she is ready,” says Dr. Tasso. “As you start to hit on some core themes, there’s frequently a part of us we are not aware of that says, ‘Oh, this is a little bit uncomfortable.'” Therapy is supposed to challenge you. Be willing to take a step out of your comfort zone to work through major obstacles before you get to the easy stuff. (Keep an eye out for signs of a toxic relationship.)